Razertip Pyrography Tools - Woodburning Tools from Razertip Industries
Razertip Pyrography Tools, Fixed-tip Handpieces, Starter Kits and Accessories at Discounted Prices
Sawdust Connection has been selling Razertip pyrography tools, pens & accessories since 2002. Why, because they are the finest pyrography tools on the market, have the best warranty in the industry & their customer service is the best, not because they have to, but just because!
When I started selling Razertip Cam worked with me to make tips to my specifications for my own personal needs & once I approved the prototypes I ordered them for my customers. The first tip styles they made for me were the: HD5MP Bent spear shader & the F99 series of Ball Stylus. As time went on & I needed a special tip I worked with Razertip to develop others based on my specifications: HD5MSP ( the smaller, longer version of the HD5MP), F14D Round Heeled Knife, HD9PL Gourd Poker & others. Due to their popularity Razertip began offering them in their catalog.
This page contains an overview of Razertip products & their Exclusive unconditional warranty!
Want to Just Jump in & Shop the Razertip store?
NOTE: I do urge you to read this page before heading over to the Razertip store but if you want to just jump right in I do understand. This page will give you an overview of Razertip products, how I do business & why I have been using Razertip for over 10 years & so highly recommend their products.
QUICK LINKS TO THE RAZERTIP STORE FRONT PAGES
The links to all the shops are on the menu on the left or click on the links below to go directly to the Razertip department of your choice. Once you click on a Razertip page all the pages in the category will jump to the top of the menu to make it easier to find what you are looking for.
- Razertip Pyrography systems, starter kits, cords & accessories - Razertip burners, starter kits, cords, tip cleaning tools, replacement plastic tubes, grips & pen clips.
- Razertip regular use pens - these are the tip styles used most frequently
- Razertip specialty pens & tip sets - tip styles for special needs such as calligraphy, long tips & ball tips. I also now offer some tip sets for carvers, pyrographers & gourders.
RE SHIPPED DIRECT FROM ME EXCEPT FOR SPECIAL ORDERS.
WE OFFER LOW, LOW PRICES ON ALL RAZERTIP PRODUCTS!
Compare Razertip To Any Brand on the Market
I get calls when people aren't happy. I have to deal with manufacturers when there are problems. I hear & see it all from the consumers side & from my side as a user & dealer.
I've dealt with companies with such slow service that I have had to wait months for an order & customers have to wait weeks or longer to get repairs done on their burners. I've gotten calls from people who have ordered burners directly from manufacturers & have waited over a month & still haven't received their order. People have called me complaining that when they called a manufacturer the customer got they got the feeling that they were doing them a favor talking to them. I've dealt with companies who's quality control is lacking & brand new burners come back the first time it's used because or tips are burning out because the cords are defective. After using every brand manufactured in North America & selling several brands of burners the results are unanimous hands down, Razertip outshines in every category. That's why it's the only one I have continually sold for over 10 years.
I have personally used & sold Razertip pyrography tools since 2002 & I cannot say enough good things about them....all based on my personal & professional experience with them. So, here's my opinion based on my experience with Razertip & the competition that I have dealt with.
Can any other company meet all of these consistently or even come close? Am I biased? The answer to that is absolutely. I'm biased because this is the kind of company that others should aspire to be like. Razertip sets an excellent example of how to treat customers & how to build good products.
Razertip vs. The Competition
- best in OVERALL performance...CONSISTENTLY!
- best quality control (lowest incidence of manufacturing defects/failure rate)...CONSISTENTLY!
- best customer service, not because they have to (because of manufacturing defects/failure) but just because that is just the way they run their business...CONSISTENTLY!
- fast service (new orders & repairs)....CONSISTENTLY (even having to cross borders)!
- orders are filled quickly, efficient & as ordered...CONSISTENTLY!
- best overall customer satisfaction...hands down...CONSISTENTLY!
Having used & owned most of the other burners on the market I feel very strongly about the overall performance, quality & customer service of Razertip. They don't need to have great customer service to make up for problems with their products, they just have good customer service. I have been a Razertip user & I have sold Razertip for over 12 years for a reason...I have the upmost confidence in them & their products.
I am a heavy-duty user, meaning I use the burner primarily for pyrographic art on a regular basis burning, not just to enhance a carving & I burn for extended periods of time. I have been known to burn for up to eight (8) hours a day (when my hand isn't in a cast). I feel that the Razertip meets all the needs of the heavy burner as well as the intermittent user.
Razertip's Power Control Unit (The Burner)
Razertip's 10 amp output Electronic power unit gives precision temperature control, with a very wide range of heat & one of the fastest tip-heat recovery in the industry. It is especially good at holding steady temperatures at the cooler settings, where some other burners go from too cold to "too hot", with no control in between. The ultra stable control circuitry maintains consistent burns even when turned on-&-off-&-on again. The power unit is the only safety certified hot-wire Pyrographic tool on the market. Of all the burners I have tried & worked with in my classes, this burner has, by far the most stable heat control that does not fluctuate.
Razertip's Unconditional Warranty
Unlike any other woodburner Razertip offers this warranty: If any Razertip product fails to operate properly for any reason during its warranty period, Razertip Industries, Inc. will, at Razertip's discretion, repair or replace the product at no cost to the consumer, provided the product is returned prepaid to Razertip Industries Inc. Warranty periods (from consumer's original date of purchase) are:
|Power Supplies (SK, SS-D10)||Three (3) years|
|Standard & Heavy-duty Pens (includes fixed-tip)||One (1) year|
|Interchangeable Tips||Ninety (90) days|
|Cords & other Accessories||One (1) year|
Three (3) years on the power supply, one (1) year on handpieces (including fixed tips), and ninety (90) days on all interchangeable tips. This warranty provides for repair or replacement, at the manufacturers option, of any defective components. This warranty is limited to the actual cost of repairs and will not cover shipping costs or any consequential damages resulting from failure of the unit or its components to perform as stated. All warranty work must be done by the manufacturer. The manufacturer will not cover the costs of repairs done elsewhere.
Warranty will be voided if unit has been tampered with, altered or repaired by unauthorized persons or companies. In the event that your burner or handpiece should need service, our average repair turn around time is only one day in shop. To receive in or out-of-warranty servicing, return the complete unit including any cord(s), pen(s) and/or tip(s) directly (prepaid) to Razertip Industries at the address below.
Razertip Industries Inc.
PO Box 910, 301-9th Street North
Martensville, SK S0K 2T0 Canada
Phone (306)931-0889 Fax (306)242-6119
Web: www.razertip.com Email [email protected]
Can I Ship Razertip Products Outside the USA?
Yes, as long as there in no dealer in your country I can help you!
If you wish to order, please contact me directly to see if I can have your order drop shipped directly from the manufacturer. If there is no Razertip dealer in the country where you live I can have Razertip drop ship an order to you.
What are the Prices for Orders Drop Shipped Directly from Razertip?
You will NOT pay full retail. The only difference in price is for the burner. Euro burners are priced differently than USA 120v burners which are listed on my site & Razertip's website. I will need to get a quote from Razertip so I can give you a quote on what it will cost you.
Since pens, tips, handpiece cords & other accessories do not require special wiring, they will all be at the same price listed on my website.
Just fill out the contact form along with your shipping address, phone number and let me know exactly what you want to order & your voltage requirements. I will get a quote on the price of the burner (if other than 120v) and the shipping & handling charges. I will give you a quote for your order & then bill you through Pay Pal.
Razertip will drop ship the order directly to you and they will handle any claims should there be a problem with the shipment.
Razertip Instruction Books, Manuals & Warranty Information
Razertip offers instruction manuals on all Razertip systems. You can download this information directly from Razertip's website. It contains the information for Razertip burners & the Razaire Dust Collector
You will also find complete information on the warranty; basic operation, technical information, trouble- shooting guides, temperature settings, & a whole lot more.
These are an invaluable tool for anyone who owns a Razertip Pyrography System or Razaire Dust Collection System.
The best part is that after the warranty on the pens expire, you can still get the pens fixed or replaced. Just return your pen to Razertip with $5.00 (includes shipping) & your tip will be replaced...no questions asked! For more information on tip replacement on any Razertip pen or most major brands of pens, please go to the Razertip tutorial page for information on how to contact them, how & where to send the damaged/defective parts.
Guarantee, Returns & Warranty Issues
Please make sure you complete your warranty registration AFTER you have decided to keep the burner. Once you have registered the product it cannot be returned unless it is defective or broken. You can call or complete it online to the Razertip website at www.razertip.com
For information regarding product failure or defective products & our "no hassle guarantee" & return policy Please click go to our Guarantee, Returns & Warranty page for more information.
Special Orders on Pen Tip Styles I Don't Stock
After many years of selling Razertip I have discovered the pens that sell & those that don't. It's impossible to carry them all so I now carry the most popular pens made by Razertip. If there is a pen or tip style you want & I do not carry it I would be happy to order it for you at my discounted prices.
For a complete list of Razertip pens, please go to the Razertip website at www.razertip.com. I will special order any pen/tip for you at my discounted prices. If you are ordering JUST Razertip products then your complete order will probably drop ship directly from Razertip to save on shipping charges. If you are ordering other items besides Razertip products your special order Razertip products will drop ship directly from Razertip & the remaining items will be shipped by me in order to expedite the processing of your order.
If you are requesting a special order, please email me your complete order & I will get a shipping/handling quote & then bill you through Pay Pal or you can mail me a check or money order.
My Service & Pricing
Shop & compare! Yes, there are dealers who might offer deeper discounts but do they specialize in wood burning tools? Can they offer you the expert advise as a professional woodburner? Can they get your unit shipped to you in 5 working days or less? Not only do I provide you with great service from an expert in the field, but I also offer you very competitive prices!
So, while you might save a few dollars from another dealer, will you get the expert advise from a professional woodburner? I am a woodburner & have experience with every brand of pyrography system on the market so I can make honest recommendations based on my personal experience over the last thirteen years. I also have the philosophy that less is better. Unlike many dealers I'm not in this business to sell you a bunch of pens & accessories you don't need, commonly referred to as upselling. So, if you want expert advise, want to deal with someone who is honest & will only sell you what you need, please shop my store & if you need help making the right choice, please contact me!
But if you're shopping for the lowest price & do not need any advise please feel free to shop elsewhere to purchase your pyrography tools. I may not have the cheapest prices, but if you want the best, honest advise & service, this is the place to shop!
I sell pyrography tools & accessories...that's my specialty so I know my business & the tools I sell. I use them & I can help you make the right choice. I have been selling wood burning tools for over 10 years & have always offered my customers discounted prices & will continue to do so. I will not, however price match eBay or other dealers who sell at deeply discounted prices just to make a sale.
If you want good prices, good service & my expertise, shop my store. If you want deep discounts call the other guy!
Please take a few minutes & read About my business & pricing philosophy
Thanks for stopping by
Happy Burning ©,